Methodist Church

Here are some of my favorite comments from the Book that I've highlighted. I hope they help you too...

(1) BUT erases AND Acknowledges [73]
(2) Word YES and AS SOON AS open the door instead of closing it in your face [88]
(3) Strike the word SHOULD from you vocabulary -- it has little or no constructive value [78]
(4) Create time to reflect by saying "What do you mean?" [57]
(5) "the greatest remedy for anger is delay" -- Seneca
(6) Name the Game [42]
(7) Regain perspective "We're on the same side!" [37]
(8) "Don't make excuses -- make good" F. Hubbard [31]
(9) Explanations extend arguments, agreeing ends them.
(10) Taking time to find out what's causing unpleasant behavior can be one step toward forgiving it.